Eligibility Requirements To take the HiSET exam in Guam, you must meet the following eligibility requirements: • Age: You must be 16 years of age or older to take the HiSET exam. However, if you are 16 or 17 years of age, you must meet the following conditions: • You must have parent/guardian consent. • You may not be currently enrolled or required to be enrolled in a secondary high school. • You may not have a secondary school diploma or its recognized equivalent. • Residency: You must presently live in Guam, and have lived there for at least 12 months.

You must prove Guam residency by presenting a Guam driver's license, identification card, birth certificate, local tax returns, utility bill, voter registration or bank statement on test day. • Test Preparation or Instruction: You MUST take CASAS Appraisal before scheduling for the HiSET exam. Please contact the Adult Education Office at 1-671-735-6016 and 1-671-735-6008 through 1-671-735-6010 to schedule for the CASAS Appraisal. • Practice Test: Guam doesn't require you to take a practice test to qualify for the HiSET exam. • Identification: A form of photo identification, such as a driver's license, Guam ID card or passport, and a Social Security card are required to schedule your testing appointment and to take the test. Additional Policies Make sure you read and understand all of the Eligibility Requirements above. Below are additional policies for taking the HiSET exam in Guam.

Fees, Payment and Refunds How much does it cost to take the HiSET exam in Guam? Note: All fees are the same regardless of whether you take the computer- or paper-delivered test. • Test fee — $10 (two free retakes per subtest) • Test center fee — $5 for test scheduled, including retests • Administrative fee — $10 charged annually (from initial date of purchase) I only have cash. How can I pay for my HiSET exam? You must pay for the exam at the time you schedule it online. You can pay with cash at GCC's High School Equivalency Office located at Mangilao and simultaneously schedule your appointment.

Otherwise, schedule your appointment online by using one of the following options: • purchase a VISA ®, MasterCard ® or American Express ® gift card • open a free checking account and pay with an electronic check (eCheck) To learn more about how you can use one of these payment methods, download the. How do I pay for the HiSET exam if I am scheduling through my online account? If you are scheduling online, you may pay by: • debit card or credit card (American Express, Discover ®, MasterCard, VISA and JCB ® Card) • PayPal ® • eCheck What is the refund policy? The refund policy is as follows: • Test Fee: You are eligible for a full refund of your test fee if you cancel at any time up until 11:59 p.m. Local time the day before your scheduled appointment.

• State, Jurisdiction or Test Center Fee: You are not eligible for a state, jurisdiction or test center fee refund. These fees are nonrefundable. • If you are absent or arrive too late to take the test at the test administration scheduled, you are not entitled to a refund. If the missed appointment was made using one of your retake credits, the credit will not be returned to you. What if something unexpected happens on test day, I don't cancel and I cannot make my scheduled appointment?

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Can I get a refund? ETS understands that things happen that are outside your control and has processes in place to evaluate and approve refunds for ETS-collected HiSET test fees. Exception cases are handled and evaluated for refund eligibility on a case-by-case basis. Exception cases refer to: • events caused by ETS, the test center or tester • events beyond the control of all parties Testing Options Can I take the HiSET exam on paper or computer? The HiSET exam is available in both computer- and paper-delivered formats in Guam at the GCC's High School Equivalency Office. If I scheduled a paper-delivered test, can I change my mind and take the test on a computer?

How do I request accommodations so I can be successful on the HiSET exam? If you have a disability or health-related needs, you need to request accommodations prior to scheduling your test appointment.

For more information, see. Where do I send my request for testing accommodations? Send all completed requests for testing accommodations to. Email: Scheduling an Appointment How can I schedule/change a testing appointment? Once you are ready to take the test, you can schedule your testing appointment in one of three ways: • online through your HiSET account • by contacting your test center • by calling ETS Customer Service To reschedule your appointment, you may call an ETS representative at 1-855-MyHiSET (1-855-694-4738) or contact your test center. Read the policies on rescheduling, canceling or retaking the test included on this page.

EXCEPTIONS: You must contact ETS to schedule your appointment if you: • have a disability or health-related need and require accommodation. • are paying for your exam with a voucher. Can I take the subtests in any order? Can I take all five subtests in one day? Contact your local test center for details.